Shipping policy
Absolutely, Ty Siah. Here is a professional, clear, and brand-aligned Shipping Policy you can use on your Shopify store. It’s written in a way that reflects efficiency, order, and confidence—consistent with S.I.A.H LLC's holistic and minimalist tone.
SHIPPING POLICY
Thank you for choosing S.I.A.H LLC. Every order placed is a reflection of divine timing, purpose, and precision. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.
PROCESSING TIME
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order is placed, and a second email with tracking details once your order has shipped.
SHIPPING TIMES
Shipping times vary by destination and shipping method selected at checkout. Estimated delivery times:
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Domestic (U.S.): 3–7 business days
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International: 7–21 business days
Note: These are estimated times. Actual delivery may vary due to carrier delays, customs, or unforeseen circumstances.
SHIPPING RATES
Shipping charges are calculated at checkout based on your location and the weight of your order. You will see your total shipping cost before completing your purchase.
TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.
LOST, STOLEN, OR DAMAGED PACKAGES
S.I.A.H LLC is not responsible for lost, stolen, or damaged shipments once they leave our hands. If your tracking says delivered and you haven’t received your package:
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Please contact the carrier directly.
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Check with neighbors or your local post office.
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If you still need support, contact us at siahllc123@gmail.com.
For damaged items, please email us photos of the item and packaging within 3 days of delivery so we can evaluate and resolve the issue.
INTERNATIONAL SHIPPING & CUSTOMS
We offer international shipping to select countries. Import duties, taxes, and customs fees are not included in the product or shipping cost and may be charged upon delivery. These fees are the responsibility of the recipient.
Please check with your local customs office for more information on import regulations before placing an international order.
ADDRESS ACCURACY
Please ensure your shipping address is complete and correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses. If you made a mistake, email us immediately at siahllc123@gmail.com—if your order hasn’t shipped yet, we’ll do our best to update it.
DELAYS & FORCE MAJEURE
While we strive for timely delivery, delays caused by natural events, customs clearance, or shipping carriers are beyond our control. We appreciate your patience and understanding.
QUESTIONS?
For any shipping-related inquiries, reach out to:
Email: siahllc123@gmail.com
Would you like this formatted into a Shopify-ready page or downloadable PDF? I can also help you craft a Returns & Refund Policy if needed.